Privacy Policy

Privacy Policy

Introduction

At https://home-care-corpus-christi-texas.primarycareaid.com (hereafter referred to as “Home Care Corpus Christi Texas,” “we,” or “our”), we prioritize protecting your privacy and securing your data. This comprehensive Privacy Policy details our practices regarding the collection, storage, access, and management of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, encompassing our website, mobile applications, services, and products offered under the domain https://home-care-corpus-christi-texas.primarycareaid.com. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, as each of these has its own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Policy.
  3. You engage with communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your account creation and maintenance.
  • Payment Information: Data associated with transactions, such as payment method, billing address, and transaction history.
  • Financial Information: Financial records and banking information for processing payments.
  • Purchase Information: Data regarding products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used for personalized services.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your comments, suggestions, and reviews that help us improve our offerings.
  • Social Media Information: Data obtained from social media platforms when you connect with us on these platforms.
  • Product Information: Details about products or services of interest to you, including preferences and usage patterns.

We gather this data through direct user input, interactions with our services, and automated technologies, such as cookies and web beacons. Additionally, third parties may provide us with personal data, bound by their respective privacy policies.

Cookies

We employ cookies for enhanced user experience and analytics purposes. Cookies are categorized as:

  • Strictly Necessary: Essential for navigating our website and utilizing core features.
  • Preference: Customizing your user experience based on your preferences.
  • Analytics: Collecting aggregate data to understand and analyze how users interact with our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

We implement robust organizational safeguards and security practices to protect your personal data. This includes:

  • Encryption of communication channels and sensitive data at rest.
  • Engagement of secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and vulnerability assessments to identify and mitigate risks.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor, please contact our privacy team, and we will take prompt action to ensure compliance with applicable laws.

Your Rights

Depending on your jurisdiction, you may possess certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Request for rectification if your data is inaccurate or incomplete.
  • Erasure (also known as the ‘right to be forgotten’) under specific circumstances.
  • Restriction on the processing of your data in certain situations.
  • Right to portability, allowing you to transfer your data to another controller.
  • Objection to the processing of your data for direct marketing purposes.
  • Non-discrimination in our services and practices based on your exercise of privacy rights.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please contact our privacy team at your earliest convenience. We will respond to your requests as quickly as possible, adhering to applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For inquiries, unsubscribe requests, or if you have any questions regarding data protection and privacy, please contact us: